Youps is operated by APACE Ltd (“Youps”, “we”, “us” or “our”, as appropriate) respects an individual’s privacy and will only collect, use or disclose your personally identifiable information (personal information) in accordance with its Privacy Policy. We recognize every individual’s right to privacy and acknowledge our obligation to preserve the confidentiality of personal information. This Privacy Policy governs the collection, use, storage and disclosure of the personal information of the users (“User(s)” or “you”) of our website https://youps.io and all related websites, our applications and/or APIs, and online services (our “Website” or “Platform”), as well as our other services, offerings, including our applications available on the Shopify platform (“Apps”). Youps is responsible for how we collect, handle and use this information.
Youps reserves the right to update its Privacy Policy at any time and such modifications shall be effective immediately, unless otherwise stated.
Please note that this Privacy Policy constitutes an integral part of the terms and conditions of use of our Website, in addition to any terms and conditions specific to the use of our Apps, as applicable.
PERSONAL INFORMATION COLLECTION AND CONSENT
Youps may collect personal information that can identify you when you (i) access our Website, (ii) download and subscribe to our Apps, (iii) order or request information about our Apps or our services. The types of personal information collected include your brand name, email address, shop url, currency code, subscription.
Youps will collect personal information from users only if they consent to submit such information to us. Please however note that you are under no obligation to provide personal information, with the caveat that your refusal to do so may prevent you from using certain portions of the Website or our Apps.
By providing their personal information or by using our Website, Apps or services, users are consenting to Youps’s collection, use, storage, and disclosure of your personal information in accordance with this Privacy Policy and all applicable laws.
For personal information of users located in the European Union (“EU”) or using our Website tools which are offered to EU residents, the collection, use, storage, and disclosure of your personal information will be made in accordance with this Privacy Policy and in compliance with the applicable requirements of the General Data Protection Regulation (EU 2016/679) (“GDPR”).
AUTOMATIC INFORMATION COLLECTION
Whenever you interact with our Website, Youps automatically collects, receives and records information on our server logs from your browser including browsing actions and patterns. The information includes your internet protocol (IP) address, cookie information, the page you requested and test data results.
We also use cookies to better understand how you interact with the Websites and/or Apps, to monitor aggregate usage by the users and web traffic routing on the Websites and/or Apps, and to improve the Websites and/or Apps;
PURPOSES OF COLLECTION
Subject to this Policy and applicable legislation, Youps will identify the purposes for collection, use and disclosure in advance of collection, and will notify the individual of the purposes for collection, use or disclosure at or before the time of collection.
Youps will generally obtain consent from the individual at or before the time of collection of personal information. However, there are a number of exceptions in that in some circumstances, such as with employee personal information, Youps does not require consent to collect, use or disclose personal information with respect to employees, but may be required to provide notification in advance.
In other circumstances, specifically those set out in applicable legislation, the law does not require that Youps obtain consent or provide notification. Youps reserves all its rights to rely on all available statutory exemptions and exceptions.
Youps may collect your personal information from you for the following purposes:
In this process, we may collect certain information such as the date and time you first opened our email communications, the number of times you open our email communications, the number of instances you click through our articles and your total click-through activity on the contents of our email communications. We may also combine and store any such information to manage and improve our email communications. If you no longer wish to receive any future marketing or promotional material from us, our promotional e-mail communications will include instructions on how to unsubscribe and inform us of your preferences.
If Youps seeks to use personal information that has been collected for a purpose not previously identified, it will seek your consent prior to use, unless otherwise permitted or required by law.
DISCLOSURE OF YOUR PERSONAL INFORMATION TO THIRD PARTIES
We do not sell or trade your personal information to third parties. Youps may however disclose your Personal Information to third parties such as suppliers, service providers, contractors or agents that perform services on our behalf, such as processing and delivery of our Apps, information technology and/or data hosting or processing services or similar services, or otherwise to use, store or process Personal Information on our behalf for the purposes described in this Privacy Policy.
We do not disclose your personal and business data to any third-party other than what is stated in this Section.
We may disclose your personal, marketing, and business data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
We may disclose personal, marketing, and business data to our IT suppliers or subcontractors insofar as reasonably necessary for the services provided by AKP Solutions Inc.
In addition to the specific disclosures of personal data set out in this Section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
In case that we will be under a duty to disclose or share Your personal data with or without Your consent, and with or without notice in order to comply with any legal obligation, including without limitation a subpoena, court order, or search warrant.
INFORMATION SECURITY
Youps makes reasonable efforts to ensure that any personal information you provide is maintained in a secure environment. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information, Youps cannot warrant the security of any personal information you transmit to us or from our on-line services, and you do so at your own risk.
All the personal data collected is stored on secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will take reasonable commercial effort to protect your personal data, we cannot guarantee the complete security of your data transmitted to the Website and/or Application and therefore any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
We also limit access to your personal information to those employees, contractors and agents who have a business need to know.
INFORMATION FROM CUSTOMERS
Youps do not collect or store merchants’ customer personal information.
Youps never shares your customers’ information with third parties
CHILDREN’S ONLINE PRIVACY PROTECTION
Youps understands the importance of protecting children’s privacy, especially in an online environment. The Website is not designed for or directed at children. It is our policy not to knowingly collect or maintain information about anyone under the age of 18.
ACCESS TO AND DELETION OF YOUR PERSONAL INFORMATION
If your Personal Information changes, or if you no longer desire to use our Apps, you may correct, update, amend, delete/remove your information by making the change within your personal profile on the Apps or you can contact us through Youps manager, whose contact details are provided below.
We may require that you provide us with acceptable verification of your identity before providing access to such information.
General and anonymous data related to the terminated account may be retained to ensure consistency of our databases and to allow retrieving historical data about services provided.
DATA RETENTION
Personal data that we process may be stored for a period of time after you no longer use our website or services. The personal data stored for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
The time periods for which we retain your information depends on the type of information and the purposes for which we use it. We will keep your information for no longer than is required or permitted.
For further clarity, we may also retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
THIRD PARTY WEBSITES
We may include links to other websites on our website and/or application. These third party websites may collect your Personal Information and they may have different privacy policies and practices than Youps. We do not assume any responsibility for the privacy practices, policies or actions of the third parties operating these websites. We strongly encourage you to read the privacy policies of these websites to enable you to make an informed decision whether or not to provide your Personal Information to the websites’ operators.
WHAT YOUPS DON’T DO WITH YOUR PERSONAL INFORMATION
We do not and will never share, disclose, sell, rent, or otherwise provide personal information to other companies for the marketing of their own products or services.
If you are a merchant using Youps Service, we do not use the personal information we collect from you or your customers to independently contact or market to your customers.
GOVERNING LAW
Youps will apply to any Dispute (except where prohibited by law).
To the fullest extent allowable by law, the laws of the United States of America, without regard to its conflict of laws rules, shall apply to any Dispute arising out of or relating to this Terms, the Service, or your relationship with Youps.
Contact Us
If you have any questions about these Terms, please contact us at:
Mail: 80 SW 8th Street, Suite 2000, Miami, FL 33130
Email: support@youps.io